Terms of service

Terms of Service

Overview

Welcome to AquaDentica. Throughout the site, the terms “we,” “us,” and “our” refer to AquaDentica. AquaDentica operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. AquaDentica is powered by Shopify, which enables us to provide our services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our website or purchase from us. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, browsing, accessing, or purchasing from our site, you agree to be bound by these Terms of Service and our related store policies. If you do not agree to these Terms, you should not use or access our services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site on devices you own, purchase, or manage.

To use our services, including browsing our store or purchasing products, you may be asked to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Products

We make every effort to provide accurate descriptions of our products and services. However, colors, packaging, and product appearance may vary depending on your device, display settings, and other factors.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly as depicted on the site.

All product descriptions, prices, availability, and other content are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders

When you place an order, you are making an offer to purchase. AquaDentica reserves the right to accept, decline, limit, or cancel any order for any reason at our discretion, including but not limited to suspected fraud, pricing errors, product availability issues, shipping restrictions, or inaccurate order information.

Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order has been accepted.

AquaDentica does not sell to, ship to, or accept orders for delivery in the European Union. Orders placed for delivery to European Union addresses may be canceled and refunded.

If we do not accept, modify, or cancel an order, we may attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.

Your purchases are subject to our Return & Refund Policy and Shipping Policy. By purchasing from AquaDentica, you agree to those policies as well.

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export unless we expressly agree otherwise.

Section 4 - Pricing, Billing, and Payment

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown at checkout or in your order confirmation.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, import charges, or other fees.

We accept payment methods made available through Shopify at checkout, which may include major credit cards, debit cards, Shop Pay, PayPal, Apple Pay, Google Pay, and other supported payment methods depending on your location and device.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You also agree to promptly update your account and payment information so that we can complete your transactions and contact you as needed.

You represent and warrant that you are authorized to use the payment method you provide and that all charges incurred by you will be honored by your payment provider.

Section 5 - Shipping and Delivery

Estimated delivery times may vary by product, supplier, shipping destination, and fulfillment method. The estimated delivery timeframe for each product will be listed on the applicable product page, at checkout, or both.

If no specific delivery timeframe is listed on the product page or at checkout, the default estimated delivery timeframe is 30 days after fulfillment.

Delivery times are estimates only and are not guaranteed. We are not liable for shipping and delivery delays caused by carriers, customs processing, weather, labor disruptions, or events outside our reasonable control.

If we cannot ship your order within the timeframe stated at checkout, on the applicable product page, or in our Shipping Policy, we will handle the delay as required by applicable law. Where required by law, you may request to cancel the order for a full refund of any unshipped items.

Once products are transferred to the carrier, the risk of loss and title pass to you to the extent permitted by applicable law.

Please review our Shipping Policy for additional details.

Section 6 - Intellectual Property

All content made available through our services, including but not limited to our store name, brand elements, logos, text, displays, graphics, images, product descriptions, reviews, audio, video, and the design and arrangement of the site, is owned by or licensed to AquaDentica and is protected by applicable intellectual property laws.

These Terms permit you to use the site only for personal, non-commercial use. You may not reproduce, distribute, modify, republish, download, store, transmit, scrape, copy, exploit, or create derivative works from any portion of the site without our prior written consent.

AquaDentica’s name, logos, product names, service names, designs, and slogans are the property of AquaDentica or its licensors and may not be used without prior written permission.

Section 7 - Optional Tools and Third-Party Services

We may provide access to tools or services offered by third parties. These are provided “as is” and “as available” without warranties, representations, or conditions of any kind, and without endorsement.

Any use of optional third-party tools is entirely at your own risk and discretion. We are not responsible for the content, accuracy, policies, or practices of third-party websites, services, or materials.

Section 8 - Privacy

Your submission of personal information through the store is governed by our Privacy Policy. Because our store is hosted by Shopify, some information may also be processed by Shopify in accordance with Shopify’s own policies.

Section 9 - Reviews, Feedback, and Submissions

If you submit, upload, post, email, or otherwise send us reviews, comments, ideas, suggestions, photos, videos, feedback, or other content, you grant AquaDentica a worldwide, royalty-free, perpetual, sublicensable right to use, reproduce, modify, publish, display, distribute, and otherwise use that content for business and promotional purposes.

You represent and warrant that:

  • You own or control the rights to the content you submit

  • Your content does not violate any law or infringe any third-party rights

  • Your content is not false, misleading, abusive, obscene, defamatory, fraudulent, or unlawful

You may not submit fake, false, or misleading reviews. You may not submit incentivized or compensated reviews without clear disclosure. Employees, contractors, affiliates, influencers, brand ambassadors, family members, or anyone with a material connection to AquaDentica must clearly disclose that relationship when submitting or publishing content about our products.

We may, but are not required to, monitor, edit, reject, or remove any reviews or submissions at our sole discretion.

Section 10 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders at any time without prior notice.

Section 11 - Prohibited Uses

You may not use our site or services:

  • For any unlawful, fraudulent, abusive, or malicious purpose

  • To violate any applicable laws, regulations, or ordinances

  • To infringe upon our intellectual property rights or the rights of others

  • To upload or transmit viruses, malware, or other malicious code

  • To submit false, misleading, fake, incentivized, compensated, or undisclosed materially connected reviews or content

  • To harass, abuse, threaten, defame, or intimidate others

  • To scrape, crawl, data mine, extract, copy, or monitor any part of the site without our prior written permission

  • To use bots, spiders, automated systems, AI agents, or similar tools to access the site without authorization

  • To interfere with or circumvent the security features of the site

  • To impersonate another person or entity

  • To send spam, phishing attempts, chain letters, or other unsolicited communications

We reserve the right to suspend, restrict, or terminate access to our services at any time without notice if we believe you have violated these Terms.

Section 12 - Product Use Disclaimer

You are responsible for using products purchased from AquaDentica safely, properly, and in accordance with any instructions, warnings, or applicable laws. We are not responsible for misuse, improper use, neglect, unauthorized modification, or use of products in a manner for which they were not intended.

Section 13 - Disclaimer of Warranties

Except as expressly stated on this site, the services and all products offered through the site are provided “as is” and “as available,” without warranties of any kind, either express or implied, to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, title, durability, and non-infringement.

We do not warrant that your use of the site will be uninterrupted, timely, secure, or error-free, or that the site or any products will meet your expectations.

Some jurisdictions do not allow limitations on implied warranties, so certain parts of this section may not apply to you.

Section 14 - Limitation of Liability

To the fullest extent permitted by law, AquaDentica and its owners, officers, employees, affiliates, agents, contractors, licensors, service providers, and partners shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the site or any products purchased from us.

To the fullest extent permitted by law, our total liability for any claim relating to any product or order shall not exceed the amount you paid for the specific product or order giving rise to the claim.

Section 15 - Indemnification

You agree to indemnify, defend, and hold harmless AquaDentica and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claim, demand, loss, liability, damage, or expense, including reasonable attorneys’ fees, arising out of your breach of these Terms, your violation of any law, or your violation of any third-party rights.

Section 16 - Termination

We may terminate or suspend your access to the site or services at any time, without notice, for any reason. You remain responsible for all obligations incurred before termination.

Section 17 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

Section 18 - Waiver; Entire Agreement

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies posted on this site, constitute the entire agreement between you and us regarding your use of the site and supersede any prior agreements or communications.

Section 19 - Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

Section 20 - Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.

Section 21 - Contact Information

Questions about these Terms should be sent to:

AquaDentica
 390 West St. STE 3 #1030
Mansfield, MA 02048
 Phone: (339) 888-4039
 Email: support@aquadentica.com